StakeholdersPM - Managing Critical Stakeholders’ Relationships

  • Profile
  • Description
  • Course Topics
  • Client testimonials

Who the course is for:

  • Project managers
  • Coordinators and specialist involved in project management
  • Project team members
  • Team leaders
  • Anyone who wants to increase their effectiveness in communicating with stakeholders

Course objectives:

By the end of this course, you will be able to:

  • Identify project key stakeholders.
  • Develop effective plans for managing critical project stakeholders’ relationships.
  • Communicate effectively with critical project stakeholders.
  • Manage conflict, and resolve issues for mutual gain in critical project relationships.
  • Use techniques and tools you can immediately apply to your work.

Benefits:

Certification

Students will receive certyficate of course completion signed by MT&DC as PMI® Global Registered Provider.

Our courses give knowledge needed to prepere for PMP® and other PMI's exams.

More about certification

Recommended books from our Bookstore:

Description

Stakeholder management is one of the areas typically have the least amount of thought and planning in projects due to limited understanding and agreement on who are the stakeholders and their role in the project. Stakeholders are all the people who have an interest in the project; they are the most critical element to define the success of a project.
Managing Critical Stakeholders Relationships teaches you how to manage internal and external stakeholders such communicating, managing conflict, and negotiating with stakeholders for beneficial outcomes.

Course Topics

Unit 1: Identifying Stakeholders

By the end of this unit, you will be able to:

  • Discuss the critical success factor of relationship management in the contemporary business and VUCA environment.
  • Discuss different types of stakeholders involved in critical relationships.

Unit 2: Identifying Stakeholders

By the end of this unit, you will be able to:

  • Analyse your stakeholders to determine their level of power, interest, and support and their most important issues.
  • Analyse the quality of the relationship between you and each critical stakeholder and between stakeholders themselves.
  • Prepare a stakeholders map to analyse power dynamics between critical stakeholders and you.
  • Create an engagement plan customized to each stakeholder.

Unit 3: Communicating with Stakeholders

By the end of this unit, you will be able to:

  • Identify your primary and secondary communication styles.
  • Use conversational cues to better identify the other person’s communication style.
  • Employ different strategies to promote more beneficial dialogue.
  • Discuss and apply different types of conflict resolution techniques.

Client testimonials

No client testimonials about this training

  • IIBA® , BABOK® and Business Analysis Body of Knowledge® are registered trademarks owned by International Institute of Business Analysis.
  • CBAP® and CCBA® are registered certification marks owned by International Institute of Business Analysis.
  • Endorsed Education Provider, EEP and the EEP logo are trademarks owned by International Institute of Business Analysis.
  • PMI is a registered mark of the Project Management Institute, Inc.
  • The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc
  • PMBOK is a registered mark of the Project Management Institute, Inc.
  • PMP and PMI-ACP are registered marks of the Project Management Institute, Inc.
 

RATING

Informations

Points

  • CDU`s

  • PDU`s

    8

  • CEU`s

Training materials

Registration
Ask about training
  • Sales Department

  • Send question

     I hereby express my consent to the processing of my personal data by Management Training and Development Center Sp. Z o.o. (MT&DC) with its registered office in Warsaw (02- 957),ul. Sobieskiego 8/44 for marketing purposes. MT&DC provides customers with the right to access and modify their personal data. I also express my consent to receive from MT&DC, commercial information in electronic way, pursuant to Article 10 paragraph 2 of the Act on Rendering Electronic Services dated 18 July 2002 (Journal of Laws of 2002, No. 144, item 1204 as amended).

    SEND
  • Ask for price

     I hereby express my consent to the processing of my personal data by Management Training and Development Center Sp. Z o.o. (MT&DC) with its registered office in Warsaw (02- 957),ul. Sobieskiego 8/44 for marketing purposes. MT&DC provides customers with the right to access and modify their personal data. I also express my consent to receive from MT&DC, commercial information in electronic way, pursuant to Article 10 paragraph 2 of the Act on Rendering Electronic Services dated 18 July 2002 (Journal of Laws of 2002, No. 144, item 1204 as amended).

    SEND